Privacy Policy

ProductSquads is an AI-native engineering company that helps organizations accelerate digital transformation through Artificial Intelligence, Data Engineering, Intelligent Automation and modern software engineering.

With deep expertise in the Information Services industry, we build intelligent products and scalable platforms that help businesses transform information into actionable insights and measurable business outcomes.

This Privacy Policy applies to ProductSquads and its affiliated entities operating our websites, services and recruitment platforms.

This Privacy Policy applies to personal information collected through:

• Our corporate website
• Contact forms and business enquiries
• Recruitment and career applications
• Marketing communications
• Customer and partner engagements
• Events, webinars and workshops
• Any other interaction with ProductSquads where personal information is collected

It applies whether you are a website visitor, customer, prospective customer, job applicant, business partner or supplier.

The information we collect depends on how you interact with us.

This may include:

• Full name
• Company name
• Business email address
• Phone number
• Job title
• Resume or CV
• Portfolio or LinkedIn profile
• Messages submitted through contact forms
• Information shared during meetings or recruitment processes

When you visit our website, we may automatically collect:

• IP address
• Browser and device information
• Operating system
• Website usage statistics
• Pages visited
• Referral sources
• Session information
• Cookie and analytics data

Where permitted by law, we may receive information from:

• Professional networking platforms
• Recruitment partners
• Publicly available business sources
• Customer referrals
• Marketing partners

We process personal information only where there is a legitimate business purpose or legal basis for doing so.

Your information may be used to:

• Respond to enquiries and support requests
• Deliver our products and professional services
• Process job applications and recruitment activities
• Schedule meetings, demonstrations and consultations
• Improve our website, services and customer experience
• Maintain the security and integrity of our systems
• Communicate important service updates
• Send relevant marketing communications where permitted
• Meet legal, contractual and regulatory obligations

We do not collect more information than necessary for these purposes.

As an AI-native engineering company, we recognize the responsibility that comes with developing intelligent technologies.

Personal information submitted through our website is not used to train publicly available artificial intelligence models.

Where AI technologies are used in customer engagements, they operate within the scope of contractual agreements, customer instructions and applicable privacy regulations.

We are committed to developing AI solutions that prioritize transparency, security, accountability and responsible data handling.

Our website uses cookies and similar technologies to improve functionality, understand website performance and enhance your browsing experience.

These technologies help us:

• Remember your preferences
• Improve website performance
• Understand visitor behaviour
• Measure the effectiveness of our content
• Maintain website security

You can manage or disable cookies through your browser settings at any time. Certain website features may be affected if cookies are disabled.

If you apply for a position at ProductSquads, we collect information necessary to evaluate your application.

This may include:

• Resume or CV
• Employment history
• Educational qualifications
• Professional certifications
• Interview feedback
• Skills assessments
• References where applicable

Candidate information is used solely for recruitment purposes and is accessed only by authorized hiring personnel.

If you are not selected for a position, we may retain your information for future opportunities where permitted by applicable law, unless you request its deletion.

We do not sell personal information.

Where necessary, we may share information with trusted service providers who support our business operations, including:

• Cloud infrastructure providers
• Recruitment and HR platforms
• Communication and collaboration tools
• Professional advisors
• Regulatory authorities where legally required

All third-party providers are expected to maintain appropriate security and confidentiality standards.

As part of supporting global customers and operations, personal information may be processed or accessed from different jurisdictions.

Where such transfers occur, we implement appropriate contractual, technical and organizational safeguards to protect personal information in accordance with applicable privacy laws.

We retain personal information only for as long as necessary to:

• Deliver our services
• Fulfil contractual obligations
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records
• Support recruitment processes

Once information is no longer required, it is securely deleted or anonymized in accordance with our data retention practices.

Protecting information is fundamental to how we operate.

ProductSquads maintains administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration or destruction.

Our security program includes practices such as:

• Access controls based on business need
• Encryption where appropriate
• Secure software development practices
• Continuous monitoring and logging
• Regular security reviews
• Employee security awareness training
• Vendor security assessments

Security controls are continually reviewed and enhanced to support evolving business, regulatory and technology requirements.

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

We will respond to privacy requests in accordance with applicable legal requirements.

Our website and services are intended for business professionals and individuals seeking employment opportunities.

We do not knowingly collect personal information from children under the age permitted by applicable law.

If we become aware that such information has been collected inadvertently, we will take appropriate steps to delete it.

We may update this Privacy Policy periodically to reflect changes in our business, technologies, legal obligations or regulatory requirements.

The latest version will always be available on this page together with the revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.